Recruitment & Training
In top group security, we lay great emphasis
on Recruitment & Training. The Recruitment
standards are very high and Security
personnel of various ranks are selected
after physical test, a general knowledge
test, an interview and a medical test. A 7
days training programme encompassing all
facets of Security viz., Physical Security,
Gate House duties, Patrolling, Fire
Fighting, First Aid and Unarmed combat are
conducted and trainees are passed out after
a rigorous examination. The Security
personnel are posted to various units
wherein they receive "On Job Training" which
would extend for a further period of three
months, during which the site instructions
are carried out daily by our Shift Managers
/ Operations Managers.
Refresher Courses
Refresher Courses are conducted periodically
based on a frequency of 3 to 6 months after
the normal course.
1 x Sales = 365 days x Operation.
Supervision
We believe that dedicated Supervision is the
hallmark of Quality. Towards this end, all
our assignments where guards are posted are
regularly checked day & night by a team of
dedicated patrolling Officers, who are
equipped with Radio communications & Mobile
Phones. The objective of patrolling is not
only to check the performance of Security
personnel but also to physically see that
all is well in the establishments / clients
premises being guarded. Besides, these
patrolling Officers are the back-bone of our
guarding operations and they also interact
very closely with the guards on the field
and find out their problems and resolve
them.
This would facilitate
� Early detection and elimination of
problems.
� Continuous monitoring of the supervising
staff.
� Any changes, or modification, desired can
be planned and executed after mutual
consultations.
Top group has tried, tested systems and
procedures refined over a period of time. As
a firm believer of best practices and an
industry leader Top group is setting service
delivery standards for other companies to
emulate.
Setting up of offices across country and
overseas.